PRIVACY POLICY.

A breach of any part of this clause 15.2(c) within our terms and conditions is a Major Breach of the Rental Contract that excludes Your entitlement to Damage Cover. See clause 12 within our terms and conditions for further details.

(a) We are committed to respecting Your privacy and will not collect, use or disclose Your Personal Information where doing so would be contrary to law.

(b) When We collect Your Personal Information, We will do so only for the purpose of providing rental services to you. If You choose not to provide this information to Us We may not be able to provide those rental services to you.

(c) We take reasonable steps to make sure Your Personal Information is accurate, up to date and complete and that it is protected from misuse, loss or unauthorised access, modification or disclosure.

(a) To maintain and protect the Vehicle We may fit a Tracking Device to the Vehicle to enable Us to monitor the condition, performance and operation of the Vehicle and to track the Vehicle’s movements.

(b) Information from the Tracking Device may be used during and after the Rental Period. When you sign the Rental Agreement, You expressly consent to Us:
(i) using the Tracking Device on the Vehicle during the Rental Period; and
(ii) collecting, using and retaining information from the Tracking Device for the purposes referred to in clause 15.2(a) within our terms and conditions.

(c) You must not tamper with the Tracking Device or remove it from the Vehicle.

You authorise Us to provide information of that default to a credit reporting body and to obtain an up-to-date consumer credit report on You. Personal information may be used and disclosed by the credit reporting body in accordance with the Privacy Act to create or maintain a credit information file containing information about You, including defaults in excess of 60 days and the debt owed to Us.

(a) Before returning the Vehicle it is Your responsibility to delete any Personal Information or data, such as mobile phone numbers, stored addresses, or navigation history, that may have been used during the Rental Period.

(b) If You have added the Vehicle to the Vehicle manufacturer's app on Your mobile phone or other device so that you can remotely lock and unlock the Vehicle, check its location and access other functions, at the end of the Rental Period You must remove or delete the Vehicle from that app.

(c) Where You have failed to sign out of an application or remove or delete any Personal Information, data or mobile phone numbers from the Vehicle, We are not responsible for:
(i) removing that Personal Information, data or those mobile phone numbers;
(ii) any future use of Your account by third parties subsequently renting the Vehicle; or
(iii) access by a third party to, or disclosure of, any Personal Information collected by the Vehicle.

By signing the Rental Agreement You authorise Us to debit Your credit card within a reasonable time after the End of the: Rental for any amount that is due to Us or remains unpaid, including:

(a) the Rental Charges;
(b) tolls;
(c) speeding and traffic fines and infringements;
(d) fines or charges imposed for parking;
(e) administrative charges for unpaid tolls, fines or infringements;
(f) extra cleaning costs;
(g) refueling costs;
(h) the Damage Excess; or
(i) any amount due to Us as a result of a Major Breach.

Our website may include links to third-party websites for your convenience. Please be aware that we are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page, and your continued use of our services signifies your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. You can contact us via email at support@renaissancerentals.com. Our team is here to assist you and address any concerns you may have regarding your privacy.